About us

We are experts in technology, our consultants have a comprehensive understanding of what it takes to manage the technology our clients depend on every day.

We have a singular focus on high quality customer service. It’s what sets us apart from our competition.

We are fully committed to advising, and partnering with, our clients to ensure their technology and business goals are achieved on time and on budget.

Our story

In 2004 when the company was founded we wanted our organization to:

  • Engage our clients in a personal and personable way

  • Demonstrate innovation and forward-thinking ideas

  • Create tangible value for our clients

  • Inspire and reward the hard work of our employees

  • Garner the respect of our industry peers, partners, and community

Our Core Values

Our values are pretty simple, we believe that:

  • People always come before technology

  • Excellent customer service is more important than making a buck

  • A phone call is better than an email or text

Our Management Team

John J. Pepper
Founder, President

John Pepper is the Founder and President of P3 Technologies where he provides a technical vision and leadership for clients. Since 2004 when he first opened the doors at P3Tech he has continued to build the company from a humble beginning into an IT Service Provider supporting clients nationally.

After 20+ years of building technology solutions that help companies overcome the challenges they encounter, John’s experiences have been many, from CIO of a multi-national company to working the Help Desk. All of these experiences have drawn on his ability to truly listen to people and provide advice and services that are tailored to fit their situation.

John believes that only by the grace of God is he who he is. He is a U.S. Army Veteran, is lucky enough to be married to his best friend and has 2 awesome children. He enjoys spending time with his family and his church, golf, rock climbing, camping, cooking, and playing his guitars.

Mark D. Ercolano
Partner, Senior Consultant

Mark started his career in Information Technology over 16 years ago working as a Help Desk intern at a large multi-national corporation. Since then he has had many experiences working in different environments for companies of all sizes. He has a broad range of experience with Help Desk, Network and Server Management, and Network Security.

Mark has a real passion for making sure each client gets the best solutions to their technology challenges. His ability to communicate clearly and honestly helps him build a great rapport with clients who appreciate his willingness to help and his integrity.

Mark joined P3 Technologies in 2011 and became a Partner in 2014. He has an Associate Degree in Computer Servicing Technology from New England Institute of Technology and a Bachelor Degree in Psychology from Rhode Island College. When he is not sitting behind the keyboard, Mark enjoys playing golf, hockey, and softball, relaxing with his family at home, and coaching his son’s youth sports teams.