Restaurant IT that holds up on a Friday night
Your point-of-sale system, kitchen printers, online orders and card terminals all depend on a network your guests never think about until it fails. We set up and look after restaurant technology for single locations and multi-site groups, so service keeps moving and card data stays protected. We work alongside your POS vendor, whichever system you already have.
What it costs when IT gets in the way
The terminals drop at 7pm
A full dining room, a line at the counter, and the card readers stop talking to the POS. Staff start writing tickets by hand, tables wait, and some guests leave.
Guests and card terminals on the same Wi-Fi
If the Wi-Fi password is printed on the table tent and your POS shares that network, anyone eating dinner is a few steps from the systems that handle card data.
Three locations, three different setups
Each site was wired by whoever was available that year. When something breaks, nobody knows what’s there, and every fix starts from scratch.
What we handle for restaurants
- Working with your POS vendor on the network, internet and devices your point-of-sale system depends on
- Separate networks for POS, staff and guests, so guest Wi-Fi never touches card data
- Managed guest Wi-Fi with bandwidth limits and content filtering
- Managed firewalls (SonicWall and Fortinet)
- Backup internet that takes over automatically if your main connection drops
- Kitchen printers, kitchen display screens, tablets and online-ordering devices
- Office computers, email and Microsoft 365 for managers
- The same documented setup at every location, so any site can be fixed fast
- Everything from minor fixes to full installations for new locations and remodels
Wi-Fi that works for guests and stays away from your registers
Guests expect fast Wi-Fi, and your staff need it for tablets, handhelds and online orders. We build separate wireless networks for guests, staff and payment devices, cap guest bandwidth so it never slows service, and manage it all centrally, so a problem at one location can often be fixed without anyone driving there.
PCI DSS without the jargon
If you take cards, the card brands expect you to follow PCI DSS, the security standard for card data. For most restaurants it comes down to a few things: keep payment devices on their own network, change default passwords, keep systems patched, limit who has access and keep the firewall configured. We set your network up that way, help you answer your processor’s annual questionnaire, and keep it that way as equipment changes.
“We have been using P3 Technologies for a number of years now at our three restaurant locations. We are very happy with their knowledge, speed of service, and professionalism. We have engaged their services from minor fixes to full installations and I highly recommend them to any business in need of the services their company offers.”
Restaurant group
Three locations
Frequently asked questions
Do you replace our POS system?
No. We work with the POS you already have and the vendor that supports it, and make sure the network, devices and internet underneath it are solid.
Can guests and staff share our Wi-Fi safely?
Not on the same network. We give guests, staff and payment devices separate networks, so guest traffic never reaches your registers.
What happens if the internet goes down during service?
With backup internet in place, your connection switches over automatically and service carries on.
Do you work with restaurant groups?
Yes. We support single locations and multi-site groups, with the same documented setup at every site.
What to expect
Who this is for
Restaurants, cafés, bars, inns and event venues, from one location to multi-site groups, across eastern Connecticut, Rhode Island and south-central Massachusetts.
How we price
Every agreement is built from the services you actually need, so you’re not paying for a bundle you don’t use. We value partnership with our clients over making a buck. We also have to make a buck to keep delivering that value. So we look for the arrangement that works for both of us.
What happens next
- We reply and set up a 15-minute call at a time that suits you.
- We talk through what you have, what’s at risk and what it should cost.
- If we’re a good fit, we send a written proposal, including any assessment work and what it will cost.
Let’s talk. A real conversation, not a sales call.
Fifteen minutes is usually enough to know whether we’re the right fit. If we’re not, we’ll tell you — and point you to someone who is.